Need Help?

Get the support you need for your orders and payments. Whether you want to change your payment method, explore accepted options, sort out pending payment issues, or tackle credit card declines, we’ve got you covered!

• Is it safe to order?
• What payment methods do you accept for seeds?
• How to change the payment method
• Can I pay with my credit/debit card?
• I've paid my order, but it is still showing as pending payment
• Why is my credit card declined when I have money?
• See more

Here’s what you need to know about delivery times, shipping locations, estimated arrival for your order, and the countries included in our delivery guarantee. Plus, we’ll share how we carefully package your seed orders for safe and discreet travels.

• What Countries Are Covered by Our Delivery Guarantee
• Reshipment Guarantee: What You Need to Know
• What's the deal with delivery timing?
• Where does Blimburn Seeds ship?
• What’s the Packaging Like for Seed Orders?
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Whether you have questions about your order status, tracking updates, missing confirmation emails, damaged seeds, missing items, or need to cancel, we'll get it sorted out !

• Can I modify the products in my order?
• What if my seeds are damaged?
• What if I receive the wrong product?
• What should I do if something is missing from my order?
• My tracking says "DELIVERED" but I haven't received anything
• See more

Discover everything you need to know about our germination guarantee, recommended germination technique, Blimburn's refund policy, and the timeframe for reporting issues after receiving the order.

• How to germinate my seeds?
• Germination Guarantee
• My seeds didn't germinate
• The plant does not have the appearance/potency I was expecting.
• What's your refund policy for the seeds?
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Discover the unique fusion of streetwear and artistic expression in our limited edition collaboration.

• Clothing Ordering and Payment
• Managing Your Clothing Order
• Clothing Guarantee
• See more

Enjoy exclusive rewards, flexible redemption options, and current coupons and discounts that help you get more from every grow.

• Is there any discount?
• Where do I redeem a coupon?
• My discount or the promotion is not applying
• Exciting Rewards Await at Checkout!

Need help with your Blimburn account? We’ve got you covered! Whether you’re navigating login questions, updating your shipping address, checking your wishlists, or opening a support ticket.

• Where can I see my orders?
• I can't sign in to my Blimburn account
• How to update my shipping address
• How can I change the email address of my customer account?
• Where can I find my wishlist?

Discover Blimburn’s rewards programs and learn how to earn USD-B loyalty points, unlock exclusive offers, and move through different tier levels. Join our affiliate program, share your grow diaries, invite friends to Blimburn, and earn rewards for your contributions.

• Affiliate Program
• Blimburn Growers Hub
• Grow diaries
• Invite a Friend